Shipping Policy
Last Updated: January 15, 2026
1. Purpose and Scope
This Shipping Policy applies to all orders shipped by MELINDA BREWER LLC (“Company,” “we,” “us”) through our website . It covers all products, including self-operated goods, supplier items, returns, and exchanges. We prioritize safe, timely, and cost-effective delivery to ensure an exceptional customer experience.
2. Carrier Selection
2.1 We partner with logistics providers holding valid certifications and complying with applicable U.S. and international laws.
2.2 Carriers are selected based on service quality, reliability, coverage, and cost-effectiveness (e.g., FedEx, UPS, USPS, DHL).
3. Shipping Methods & Delivery Areas
3.1 Continental U.S. (48 States):
Standard Shipping: FedEx Ground, UPS Standard, USPS Priority Mail.
Expedited Shipping: FedEx 2-Day, UPS Next Day Air (additional fees apply).
3.2 Remote Areas (Alaska, Hawaii, U.S. Territories):
USPS Priority Mail, FedEx/UPS dedicated routes (may incur extended delivery times).
3.3 Special Items (High-Value, Fragile, Oversized):
Shipped via insured, signature-required carriers (e.g., FedEx Secure, UPS Declared Value).
4. Shipping Timeframes
4.1 Processing Time:
Orders placed before 3:00 PM EST on business days ship same day (excludes pre-orders, custom items, or promotions with noted delays).
Weekend/holiday orders ship within 24 hours of the next business day.
4.2 Transit Time:
Continental U.S.: 2–7 business days (varies by carrier/service).
Remote Areas: 7–14 business days.
International: 10–21 business days (customs may cause delays).
5. Shipping Fees
5.1 Continental U.S.:
Free standard shipping on orders over $[Amount].
Orders below [Amount].
5.2 Remote Areas (Alaska, Hawaii, Territories):
Additional surcharge applied at checkout (displayed pre-purchase).
5.3 International Orders:
Calculated based on destination, weight, and carrier. Displayed at checkout.
6. Returns & Exchanges
6.1 Company Error (e.g., wrong item, damage):
We cover return shipping and replacement costs.
6.2 Customer-Initiated Returns/Exchanges:
Accepted within 7 days of delivery. Items must be unused, in original packaging.
Customer pays return shipping; we cover replacement shipping.
6.3 Refused/Undeliverable Shipments:
Due to incorrect address? Customer bears return/reshipment costs.
7. Risk of Loss & Title
Ownership and risk of loss transfer to the customer upon delivery to the carrier.
8. Prohibited & Restricted Items
We comply with U.S. and international regulations. Restricted items include hazardous materials, lithium batteries, and liquids. Customers are responsible for ensuring ordered items comply with local laws.
9. Force Majeure
We are not liable for delays caused by unforeseen events (e.g., natural disasters, pandemics, strikes, or government actions).
10. Policy Updates
We reserve the right to modify this policy. Changes take effect immediately upon posting on .
Contact Us
Questions? Reach our support team:
Email:
Phone: +1 (859) 695-8417
Address:
MELINDA BREWER LLC
12860 CLEO RD ORIENT, OH 43146
